AKA APPAREL Return Policy
AKA APPAREL – Return Policy Effective: 06/05/2024
To set up a return you must contact our office. We have a 20 day return policy, merchandise must not be stained, discolored, or defective. Please return merchandise as new. Once we have received the merchandise it will take at least 5-7 business days for your refund to process. If you would like to exchange an item, please inform us. To inquire by phone please contact (561) 331-1324 or email akaapparelbiz@gmail.com for any questions regarding your return.
Good-stock Apparel Returns:
You may return an item(s) for a refund of the merchandise total within 20 days of delivery. Return credits are typically issued within 48 hours once the item(s) is received and inspected in good order (not damaged).
Please note, returns for refunds requested before 20 days from the delivery date are subject to the shipping return charges outlined below. 30 day returns face an 15% restocking fee based on the original purchase price. All returns and refunds are subject to the following shipping fees:
If your items more than 20 items a $50 shipping fee with be removed from your purchase price for the return.
For all good stock returns, AKAAPPAREL requires at least 3 photographs clearly showing multiple angles of the product within its original shipping container. This measure is put in place to protect both the customer and AKAAPPAREL by ensuring the product is undamaged prior to it being picked up for return. Additional photographs and/or videos showing products may be required to process a replacement.